Customer Support

Pre-Sales Support

We want to ensure that you understand all of the features of Nuance Dragon Medical Practice Edition 2 and how it can benefit your clinic. We work directly with major EMRs, doctor unions, and clinic staff. We feel that we can answer any question that you may have. We also offer bulk pricing. Please use the Live Chat button on the bottom right of this page, or call of toll free at 1.877.422.2479. Our offices are located in Halifax, NS, Canada, and our business hours are Monday-Friday, 9am-5pm.

I Bought The Software

We want you to be able to install and use your software without issue. Please feel free to call us with any general quick questions. We also offer in-depth training and yearly support packages for your clinic.

Do You Require Dedicated "One on One" Support?

Remote Install, Customization and Training?
Click here for more information.

We have a private section with resources for our users, helping them to learn more about Dragon Medical Practice.

Click here to access this vital information.

We host webinar's to help you learn about Nuance Dragon Medical Practice Edition 2, on your own time.

Click here to view time and dates of upcoming sessions.

Dictation Devices

If you purchase any dictation devices from us, please contact us directly as we are authorized for Olympus and Phillips.

What is medical transcription and dictation?

Medical transcription and dictation is an area of healthcare then deals with the process of transcription, or converting voice-recorded reports as dictated by physicians or other healthcare professionals, into text format. Dragon Medical Practice Edition II takes the human transcription out and allows the doctor to speak directly into their patient charts and get immediate text output.